Our policy for dealing with any personal information that you might disclose to us while visiting our website is explained in this statement. This policy should be read in conjunction with the terms and conditions which may apply to individual products and services available on our website.

Our Commitment

School Plan is committed to complying with the National Privacy Principles for the fair handling of personal information which are contained in the Privacy Act 1988 in Australia. In addition, our employees, and contractors are obliged to respect the confidentiality of any personal information held by School Plan and any of its related entities.

Collection of Personal Information

The information requested on the information request form, application form and the direct debit request form, constitutes the majority of the personal information that School Plan will collect from you during the application process. However, it may also be necessary to contact your school for the purpose of assessing your application and, as the need may arise during the term of the contract. If all the information requested is not provided, School Plan may not be able to assess your application properly.

Purpose of Collection

The information you provide will be used to provide you with further information or to assess your eligibility / application for membership and to enable School Plan to provide benefits to you if your application is accepted.

The information is also used to:

Assess what you may need from the Australian Scholarships Group’s range of benefits and services, and to provide you with information about them; and collate statistical information, but only for internal use.

Disclosing Information to other Organisations

The information School Plan collects from you may be disclosed:

• in the normal course of business;
• to a debt collection agency;
• to authorised agents, associated organisations or any other organisations with which School Plan has or forms a joint venture agreement.

School Plan undertakes to you:

• that it will not sell, rent or trade any of your personal information to any person;
• that it will not disclose information about you to anyone else unless the disclosure:
• is required by law;
• is authorised by law, or
• you have consented to the disclosure.

Accessing your Personal Information

You can ask School Plan to:

• confirm whether or not it holds any of your personal information;
• provide you with access to all readily retrievable personal information that it holds about you.

If School Plan is able to it will give you access to your retrievable personal information, however if School Plan refuses your request, it will give you the reason for that refusal.

Correcting Personal Information

If School Plan holds any personal information about you, which is incorrect or out of date, you can ask School Plan to correct that information free of charge. As our website does not have the facility to enable this to be done on-line, all such requests can be made by telephoning, emailing, writing or faxing a request to this office.

Security of Data

School Plan wants to ensure that you can visit our website with confidence. School Plan takes reasonable steps to preserve the security of personal information in line with this privacy statement. In most browsers, there is a mechanism to check whether data transmissions are secure or not. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Once we receive your transmission however, we take reasonable steps to preserve the security of the information in our own systems.

Cookies

Cookies are data files that are placed on a user’s hard drive by a Web Server that collects information about the user’s activities at a site. Cookies however, are not employed when accessing the School Plan website and are therefore, not used to collect personal information.

Changes to Privacy Statement

This Privacy Statement is not a static document and therefore School Plan may make changes to it at any time for any reason. School Plan will publish these changes on its website.

Further Information

If you would like further information about the contents of this privacy statement or if you think School Plan has breached any promise made in this statement, please contact our office.

Government Privacy Policy in Australia

If you are interested to know more about privacy issues and legislation in Australia we encourage you to visit the Federal Privacy Commissioner’s website at:

www.privacy.gov.au